Erdem Özşen

SENIOR CUSTOMER CENTERICITY CONSULTANT +90 (533) 599 29 58 erdemo@akademus.org

Experience

  • Müşteri Deneyim Merkezi – Trainer, Consultant, Project Coordinator
    2013 – 2019
  • BUGOMEGA2015 – 2019 – Co-Founder  –  Bugomega is preparing to ensure your business to stand on the winning by focusing
    on supervising all channels and performing quality control tests.
  • Proj-e  – Director of Costumer Experiance
    2015 – 2019
  • CRM Instutute –  Sales Manager
    2011 – 2014
  • Netsis – Assistant Sales Manager
    2006 – 2011

Skills

Sales Management
Costumer Management
Costumer Centericity
CRM Development
User Experience

Education

  • Dokuz Eylül University – Faculty of Economic and Administrative Sciences, – Economics
    2000 – 2005
  • Dokuz Eylül University – Master Degree  –  Management Information System
    2008 – 2010