Erdem Özşen
SENIOR CUSTOMER CENTERICITY CONSULTANT [email protected]
Experience
- 4Biz Consulting – Senior Consulting
2019 – present - Müşteri Deneyim Merkezi – Trainer, Consultant, Project Coordinator
2013 – 2019 - BUGOMEGA – Co-Founder – Bugomega is preparing to ensure your business to stand on the winning by focusing on supervising all channels and performing quality control tests.
2015 – 2019 - Proj-e – Director of Costumer Experiance
2015 – 2019 - CRM Instutute – Sales Manager
2011 – 2014 - Netsis – Assistant Sales Manager
2006 – 2011
Skills
Sales Management
CRM Instutute
Costumer Management
Costumer Centericity
CRM Development
User Experience
Education
- Dokuz Eylül University – Faculty of Economic and Administrative Sciences, – Economics
2000 – 2005 - Dokuz Eylül University – Master Degree – Management Information System
2008 – 2010