Erdem Özşen
SENIOR CUSTOMER CENTERICITY CONSULTANT +90 (533) 599 29 58 [email protected]
Experience
- Müşteri Deneyim Merkezi – Trainer, Consultant, Project Coordinator
2013 – 2019 - BUGOMEGA2015 – 2019 – Co-Founder – Bugomega is preparing to ensure your business to stand on the winning by focusing
on supervising all channels and performing quality control tests. - Proj-e – Director of Costumer Experiance
2015 – 2019 - CRM Instutute – Sales Manager
2011 – 2014 - Netsis – Assistant Sales Manager
2006 – 2011
Skills
Sales Management
Costumer Management
Costumer Centericity
CRM Development
User Experience
Education
- Dokuz Eylül University – Faculty of Economic and Administrative Sciences, – Economics
2000 – 2005 - Dokuz Eylül University – Master Degree – Management Information System
2008 – 2010